Online RMS is a comprehensive information management system. Access to Online RMS begins with the customizable Home page. This page can display any combination of recent activities, charts of crime statistics, links to the most frequently used functions in the system, external links to frequently referenced web sites and documents, broadcast messages from the command and control center or other officers in the field, outstanding reports that need approval or additional information, and various other items.
When you first log into Online RMS, the Home Page displays. You can access the Home page from anywhere within RMS by clicking on the Caliber logo that is located on the top left of the window.
The basic structure of the Home Page consists of a Top Navigation Bar, User Ribbon, Broadcast Messages, Main Area, Side Bar and Charts.
The Home Page content and layout varies by user. With proper permissions, you can change what you display in the panels and which order.
For information on managing the Home Page layout, refer to the Manage Front Screen Layout section of User Information Menu.
Pinned Records and Notifications appear in the Main Area. You have the option to change the display order or remove content; perhaps you prefer Notifications to appear before Pinned Records, or you don't want Pinned Records to appear on your Home Page.
Refer to the Manage Front Screen Layout section of User Information Menu for instructions.
You can pin incident reports, cases, or person records to your Home Page for quick access.
By default, you can pin up to 50 records.
| – | The pinned record count and remaining available pin count displays on the section title bar. |
| – | Your agency administrator has the ability to change the maximum number of pinned records. |
| – | If you attempt to pin a record while at the maximum number, you are notified you need to unpin other records first. |
| – | The pin counter color changes to yellow when within five records from the maximum. |
| – | The pin counter color changes to red when at the maximum count. |
With appropriate permissions you can view, edit, or unpin the pinned records from the Home Page using the buttons under the Actions column. A button will not display if you do not have permission to perform the function.
| – | When unpinning records, you must navigate from the Home Page for it to take effect. This allows you to re-pin the record if it was unpinned by accident. |
For information on pinning incident reports, cases, or person records, refer to the respective sections.
This area presents a grouped list of Notifications specific to the logged-in user.
For more information on Notifications, refer to Notifications.
The Top Navigation Bar provides access to Incidents, Master Indices, Records Management, Forms and Reports, and Help menus.
The Help menu includes a variety of links for submitting a ticket, accessing live and online help and training resources, requesting live assistance, and accessing the Caliber Marketplace (a menu of features and interfaces).
The Administration menu also appears for users with proper permissions.
The Top Navigation Bar adapts to mobile devices by utilizing a Collapsible Menu. For more information, refer to Mobile Device Friendly
The User Ribbon contains user information with menu options from which to choose, new notifications alert, a button to toggle between the night and day setting, and a button to log out.
The User Ribbon adapts to mobile devices by utilizing a Collapsible Menu. For more information, refer to Mobile Device Friendly
Click on your user name to display the User Information Menu. Through this menu, you can change your user profile settings, manage the layout of your Home Screen, access your current Daily Log or create a new log if one doesn't already exist, upload images, and logout of RMS.
For more information on these options, refer to User Information Menu.
Notifications are used to relay important information to the user. There are automatic system notifications advising the user, depending on his/her role, when a report is submitted for approval, a report is disapproved, evidence is pending check-in, and other similar workflows. A user can also send an ad-hoc notification to another user or group of users.
The new notifications alert appears in the center of the User Ribbon in red. Click on the red notification to open a window listing the notifications.
Click on an item in the list to open the notification.
For more information on notification alerts, refer to Notifications.
Click on the Night/Day mode icon on the User Ribbon to toggle between the two settings. When Day Mode is active, a sun-like image appears as the icon, and a moon for Night Mode.
For more information on Night and Day Modes, refer to Night Versus Day Mode.
Click the Logout icon on the right of the User Ribbon to sign out of Online RMS and return to the Login window.
Alternatively, you can Logout through the User Information Menu. Click on your user name, then click Logout.
After you are logged out of RMS, click the X on the upper right corner to close the browser window.
For more information on the User Information Menu, refer to User Information Menu.
The Recent Activities section that appears on the right side of the Home Page allows quick access to edit a user’s Incident reports, Cases, Warrants, Open Field Arrests, Open Forms, Evidence Review, My Court Appearances, Forms for Review, and other areas specific to the logged in user.
Quick Links that appear on the side bar of the Home Page allows for quick access to different areas and define processes within Online RMS. You can manage which links you want to see here.
Note: Only you, as the user, can manage these links on your Home Page; the administrator cannot choose for you.
Click on the Manage link to add items to the Quick Links area.
Check applicable links in the Internal Links section, then click Save.
External Links that appear on the side bar of the Home Page allow quick access to external sites which open in a new browser. These are made available by your administrator. You can manage which available links you want to see on your Home Page.
Note: Only you, as the user, can manage these links on your Home Page; the administrator cannot choose for you.
Click on the Manage link to add items to the Extneral Links area.
Check applicable links in the External Links section, then click Save.
Charts allow users with permissions to access to statistical charts and events within Online RMS.
Starting with RMS 11.12.1, select users will have the option to choose a new, optional home screen interface. This new home screen retains all the functionality of the previous home screen in an updated layout.
You may still filter notifications and search notifications, as well as sending notifications by selecting the plus sign in the top-right corner.
Other available features work the same as in previous versions. (Pinned records work the same, for example.) The charts section is permissions based; pie charts can be found under Offense Activity.
Quick links and external links offer the same features and functions; just moved from right to left on the new home screen.
If you decide to use the new home screen, the Manage Home Screen section under the My Profile tab will not work. This section is for use with the old home screen only as of the release of RMS 11.12.
Additionally, beginning with RMS 11.13.0, Dashboards will be available that can be configured by Caliber in coordination with your agency to better serve your needs. (The dashboards only work with the new home screen, not the previous home screen. The new home screen will become the default in a future release.) Users may select from among the available dashboards by clicking the gear icon next to the Dashboards heading on the left side of the screen.
To utilize dashboards, an agency will have to request access. Permissions are assigned by schema and role. The dashboards icon will only be visible if there is a dashboard or dashboards available; Available dashboards will vary based on agency.
The dashboards provide a variety of information (such as case management, evidence, scenes processed, use of force incidents, etc.} that can be selected for optimum user efficiency based on what data is most needed.
After making changes to displayed dashboards, make sure to refresh (otherwise the new dashboards will not be visible).
This feature is being rolled out starting with RMS 11.12.1. For more information, Contact Caliber or submit a support ticket.